FAMILY PLAY is media player, You can use it to open and play your own playlist.

Please Contact with Support Team at What's APP +918668283797. So we can setup the App.

This is maybe because of your internet connection, please check at first your internet connection before you contact your provider. Many times it is caused because of the connection and not because of the provider!

No, the app didn`t have an EPG system integrated but if your provider has an EPG - READY system then it would work with our platform.

Each TV has 2 MAC addresses (1st is WiFi, 2nd is Ethernet) and a 2nd MAC has activated automatically after you switch to another connection type and restart the app. MAC address is unique for every TV and cannot be changed manually.

Yes, under settings you can find other language. There are More than 15 language for you!

Yes, under settings you can find other themes. There are 61 themes for you!